Corrections policy

We make mistakes sometimes. When we do, we fix them quickly and say so.

How we correct

• Clear errors of fact are fixed in the article and a note at the end states what changed and when.
• Significant errors get a prominent correction at the top of the article.
• Updates (new information, not mistakes) are marked “Updated” with the time in New Zealand time.
• We do not silently change or delete published stories to hide a mistake. If we remove an article, we say why where we can.

Report an error

Email editor@zuardian.co.nz with the article link and a description of the problem. We aim to respond within two working days and to fix verified errors the same day.

Complaints

If you are unhappy with how we handled a correction or complaint, email us and ask for the editor to review it. We will reply in writing.